AI Receptionist for UK Small Businesses For Tradespeople, Clinics & Property Professionals
It's 11:30 AM. You're under a sink, on a roof, or with a patient. Your phone rings. You can't answer. You just handed your next customer to your competitor.
How Much Do Missed Calls Cost UK Businesses?
85%
of callers will NOT call back if you don't answer
Source: BT Business, 2023
80%
of people will NOT leave a voicemail
Source: Forbes, 2022
£1,200
average revenue lost per missed lead
Based on average UK trade job value
What Is an AI Receptionist and How Does It Work?
A UK-designed AI receptionist that answers 24/7, filters spammers, qualifies leads, checks your diary, and books the job.
When a customer calls your number, Voco answers in your business name, asks the right questions, captures their details, and sends you an instant summary by text. You call back fully briefed. They never knew they spoke to AI.
What Voco Is NOT
- ✕ A call centre (human agents)
- ✕ A cold-calling agency
- ✕ A chatbot company
- ✕ Overcomplicated tech you'll never use
What Voco IS
- Your always-on phone answering system
- UK-designed AI receptionist
- Stops you losing jobs to missed calls
- Lead qualification & booking engine
What Voco Does For You
AI Receptionist Features
Professional AI call handling that captures leads, books appointments, and keeps your business running even when you're on a job, with a patient, or it's 2am.
24/7 Availability
Answers calls nights, weekends, and bank holidays. Your customers never hit voicemail.
Natural Conversations
Real dialogue, not a phone menu. Callers speak naturally and get helpful responses.
Custom Greetings
Answers with your business name. Sounds like your team, not a generic service.
Lead Qualification
Captures name, number, job type, urgency, and location. You call back fully briefed.
Instant SMS Alerts
Get a full summary the moment each call ends. Know who called before you call back.
Emergency Flagging
Urgent calls marked automatically. Leaks, lockouts, and emergencies jump the queue.
Full Caller Details Captured
Every call logged with contact info, requirements, and urgency level.
Smart Keyword Detection
Recognises emergency keywords specific to your industry. No false alarms.
Industry Triage
Handles trades, healthcare practitioners, and property calls differently. Context-aware responses.
Your Call Handling Rules
Configure how each call type is handled. Your protocols, your way.
Calendar Booking
Books directly into Google Calendar, Outlook, Apple Calendar, or Cal.com. No double-booking.
Remembers returning callers
Recognises regular callers and recalls past conversations, so every call feels personal.
Ready to stop missing calls?
How Voco Compares to Missed Calls
| Option | Monthly Cost | Availability | Lead Quality | Setup Time |
|---|---|---|---|---|
| Missed Calls | £1,200+ per lost lead | None | No leads captured | N/A |
| Standard Voicemail | Free | 24/7 | 80% won't leave a message | Instant |
| Voco AI | From £49/month | 24/7, 365 days | Qualifies & books automatically | Live in minutes |
ROI: If Voco captures just ONE emergency job or private patient per month, it pays for itself. The rest is pure profit.
How much are missed calls costing you?
Use our free calculator to see your potential savings.
How Does an AI Receptionist Answer Your Calls?
Unlike standard voicemail that sits unanswered, Voco uses Smart-Dispatch to qualify and route every call automatically.
AI Answers
Professional UK voice answers every call 24/7
Qualifies Lead
Separates genuine enquiries from time-wasters
Books Job
Dispatches qualified appointments directly to your calendar
Which Industries Benefit from AI Call Answering?
Tradespeople
Plumbers · Electricians · HVAC Engineers · Locksmiths
An answering service for UK trades businesses. Every call answered while you are on the tools, with emergencies flagged straight to your phone.
Explore Tradespeople solutionsClinics
Dental · Physiotherapy clinics · Private Clinics · Cosmetic Clinics
An answering service for UK clinics and private practices. Every patient call answered, enquiries captured in full and appointments booked, day or night.
Explore Clinics solutionsProperty Professionals
Estate Agents · Letting Agents · Property Managers
An answering service for UK estate agents, letting agents and property managers. Every enquiry answered and captured, including evenings and weekends.
Explore Property Professionals solutionsWhat Our Clients Say
"Voco captured 14 new jobs in our first month. We were missing calls every day on the tools. Now every lead gets answered and I get a text summary before I even call back."
Dave Richardson
Richardson Plumbing & Heating, Manchester
"Our reception staff were overwhelmed with calls during clinic hours. Voco handles overflow seamlessly. Patients don't even realise they're speaking to AI."
Dr Sarah Chen
Riverside Dental Practice, Bristol
"We were losing viewing requests while out on appointments. Voco books viewings straight into our calendar. Paid for itself in the first week."
James Okafor
Okafor Property Group, Birmingham
Hear Voco in Action
Try it live in your browser as your own business, or call our demo line. Experience exactly what your customers will hear.
or call
+44 333 043 6661Demo configured to serve Voco. Your version will be customised.
Simple, Transparent Pricing
AI Receptionist Pricing Plans
Every plan includes every feature. The only difference is how many calls are included, and what an extra call costs if you go over.
30-day money-back guarantee. No questions asked.
Starter
Then 75p per extra call
- 24/7 call answering
- Calendar booking (Google, Outlook, Apple, Cal.com)
- Instant SMS + Email notifications
- WhatsApp integration
- Full analytics dashboard
- Integrations (Fixflo, HubSpot)
- £20 spend cap, max monthly bill £69
Every feature included, on every plan. See the full list
Choose StarterProfessional
Then 55p per extra call
- 24/7 call answering
- Calendar booking (Google, Outlook, Apple, Cal.com)
- Instant SMS + Email notifications
- WhatsApp integration
- Full analytics dashboard
- Integrations (Fixflo, HubSpot)
- £50 spend cap, max monthly bill £199
Every feature included, on every plan. See the full list
Choose ProfessionalBusiness
Then 40p per extra call
- 24/7 call answering
- Calendar booking (Google, Outlook, Apple, Cal.com)
- Instant SMS + Email notifications
- WhatsApp integration
- Full analytics dashboard
- Integrations (Fixflo, HubSpot)
- £100 spend cap, max monthly bill £349
Every feature included, on every plan. See the full list
Choose BusinessEverything Included on Every Plan
There is nothing to unlock and no feature sits behind a bigger plan. Pick the plan sized for your call volume; the receptionist is the same on all of them.
- 24/7 call answering
- Calendar booking (Google, Outlook, Apple, Cal.com)
- Instant SMS + Email notifications
- WhatsApp integration
- Full analytics dashboard
- Integrations (Fixflo, HubSpot)
- Lead capture (name, number, enquiry)
- Call transcripts and recordings
- Advanced lead qualification
- Missed call text-back (auto-SMS)
- UK phone number (local or 03)
- Custom greeting
- Spend cap (you control your max bill)
- Calls never cut off (overage stops at your cap)
How Voco AI Receptionist Pricing Works
Your Plan Includes Calls
Every plan includes a generous call allowance at no extra cost. Use them all month long.
Go Over? Fair Per-Call Rate
Extra calls are billed at your plan's overage rate. No surprise charges.
Spend Cap Protects You
Your spend cap limits overage charges. Calls carry on as normal, never cut off.
Need more than 500 calls/month?
Contact us for a custom enterprise plan →Still Not Sure? Ask AI About Us
Don't just take our word for it. Ask the world's leading AI platforms what they think about Voco for UK businesses.
Each link opens in a new tab with a pre-filled question about Voco. These are independent AI platforms. We don't control their responses.
Frequently Asked Questions About AI Receptionists
Voco's AI receptionist plans start from £49/month for 75 calls, with Professional at £149/month for 250 calls and Business at £249/month for 500 calls. This is significantly less than traditional answering services which can cost £25,000+ annually or hiring a full-time receptionist at £30,000+ per year.
Voco is fully GDPR compliant. We process data as a Data Processor under a standard ICO-approved DPA. All data stays within UK/EU servers. We only handle inbound calls and never make outbound marketing calls, ensuring full compliance with UK PECR regulations.
Yes, Voco is specifically designed for UK tradespeople including plumbers, electricians, and locksmiths. The AI can distinguish between urgent emergency calls and routine enquiries, prioritising urgent messages for immediate notification.
Need help implementing AI beyond call answering? Explore our AI consulting services →
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