AI appointment booking for UK businesses
Your AI takes the booking. You confirm when you are ready.
Voco bookings let your AI receptionist take appointments during the call: it checks your available slots, proposes a time and collects the details, with no hold music, callbacks or back-and-forth. The booking lands in your dashboard straight away and is then synced to your calendar. You choose whether bookings confirm automatically or wait for your approval.
Every feature on every plan. No contract.
Voco bookings at a glance
- On the call
- Your AI proposes a slot and the caller confirms it before hanging up
- Calendars
- Works with Google Calendar, Microsoft Outlook and Apple Calendar
- Double-booking
- Voco checks your calendar before accepting a booking
- Approval
- Confirm automatically, or approve each booking from your dashboard or email
What you get
What controls do you get over bookings?
Voco gives you seven controls over how bookings happen, from what your AI captures on the call to which slots it can offer. Bookings your AI takes and bookings you add yourself live in the same system.
AI-captured bookings
When a caller asks to book, your AI collects the date, time and relevant details during the call itself. The booking is created automatically, with no action needed from you until you are ready to confirm.Manual booking entry
Add bookings yourself for walk-ins, website enquiries or calls that went to your personal number. Everything stays in the same system.Calendar sync
Connect your Google Calendar, Microsoft Outlook or Apple Calendar. Voco checks your existing calendar before accepting a booking to prevent double-booking.Availability slots
Set the time slots you want to offer. Your AI will only book within the windows you have defined.Booking approval
Choose whether bookings are confirmed automatically or held for your approval first. When approval is on, you get an email with confirm and reject buttons, and the booking waits in your dashboard.Confirm and cancel
Accept or reject bookings from your dashboard or from the email. If you reject, the customer is told you will be in touch to arrange another time.Overbooking prevention
Once a slot fills up, it is no longer offered to callers. No awkward double-bookings.
In plain terms
How does the booking approval flow work?
With approval on, Voco agrees a time with the caller on the call, then holds the booking until you confirm or reject it. It is for businesses that want full control over their diary.
- 01
The caller asks to book
A caller rings your Voco number and asks to book an appointment.
- 02
Your AI proposes a time
Your AI checks your available slots and proposes a time.
- 03
The caller confirms
The caller confirms the time during the call.
- 04
You are notified
You get an email, and the booking waits in your dashboard with two buttons: Confirm or Reject.
- 05
You confirm
Tap Confirm. The booking is added to your calendar and the customer receives a confirmation.
- 06
Or you reject
Tap Reject. The customer is told you will call them to find another time.
Inside the dashboard
What does each booking status mean?
Every booking in Voco, whether captured by your AI or added manually, lands in your dashboard with a status and its source. Pending bookings carry Confirm and Reject buttons.
- PendingNeeds youYour AI agreed a time on the call and the booking is waiting for you to confirm or reject it.
- ConfirmedIn the diaryThe booking is accepted, added to your calendar and the customer has their confirmation.
- CancelledOff the diaryThe booking will not go ahead, and the customer has been told.
Answers at 2am. Doesn't ask for overtime.
Hear Voco answer a call
Ring 0333 043 6661 and talk to Voco now, or set up your own AI front office today.