Pricing
AI Receptionist Pricing Plans
for Every Business Size
No hidden fees. No forced upgrades. Pick a plan, and only pay for extra calls if you go over.
Simple, Transparent Pricing
AI Receptionist Pricing Plans
No hidden fees. No forced upgrades. Only pay for extra calls if you go over your included allowance.
30-day money-back guarantee. No questions asked.
Starter
Then 75p per extra call
- UK phone number (local or 03)
- SMS + Email notifications
- Call transcripts
- Lead capture (name, number, enquiry)
- Custom greeting
- Basic reporting dashboard
- Spend cap (you control your max bill)
- Calls never cut off (reduced mode after cap)
- Calendar booking
- Full analytics dashboard
- CRM integration
- Missed call text-back
- WhatsApp integration
Professional
Then 55p per extra call
- Calendar integration (Google, Calendly)
- Advanced reporting & analytics
- 15 FAQ responses configured
- Advanced lead qualification
- Priority support
- Basic CRM integration
- Lower overage rate (55p vs 75p)
- Full analytics dashboard
- Missed call text-back
- WhatsApp integration
Business
Then 40p per extra call
- Multi-location support
- Custom integrations
- Full CRM integration (Salesforce, HubSpot)
- Missed call text-back (auto-SMS)
- WhatsApp Business integration
- Unlimited FAQ responses
- Dedicated account manager
- Full analytics dashboard
- SLA guarantee (99.9% uptime)
- Lowest overage rate (40p/call)
How Voco AI Receptionist Pricing Works
Your Plan Includes Calls
Every plan includes a generous call allowance at no extra cost. Use them all month long.
Go Over? Fair Per-Call Rate
Extra calls are billed at your plan's overage rate. No surprise charges.
Spend Cap Protects You
Your spend cap limits overage charges. Calls switch to reduced mode, never cut off.
Need more than 500 calls/month?
Contact us for a custom enterprise plan →AI Receptionist Features & Plan Comparison
| Feature | Starter | Professional | Business | Enterprise |
|---|---|---|---|---|
| Calls & Pricing | ||||
| Calls Included | 75 | 250 | 500 | Custom |
| Overage Rate | 75p/call | 55p/call | 40p/call | Custom |
| Default Spend Cap | £20 | £50 | £100 | Custom |
| Max Monthly Bill | £69 | £199 | £349 | Custom |
| Availability | 24/7 | 24/7 | 24/7 | 24/7 |
| Core Features | ||||
| UK Phone Number | ||||
| SMS + Email Notifications | ||||
| Call Transcripts | ||||
| Lead Capture | ||||
| Custom Greeting | ||||
| FAQ Responses | 5 | 15 | Unlimited | Unlimited |
| Caller SMS Confirmation | ||||
| Advanced Features | ||||
| Calendar Integration | ||||
| Lead Qualification | Basic | Advanced | Advanced | Custom |
| CRM Integration | Basic | Full | Full | |
| Advanced Reporting | ||||
| WhatsApp Integration | ||||
| Support & SLA | ||||
| Support Level | Priority | Dedicated AM | 24/7 Dedicated | |
| Multi-Location | ||||
| Custom Integrations | ||||
| SLA Guarantee | 99.9% | 99.99% | ||
| Pricing | ||||
| Monthly Price | £49 | £149 | £249 | Custom |
| Annual Price | £39/mo | £119/mo | £199/mo | Custom |
| Setup Fee | Free | Free | Free | Custom |
Our Spend Cap - No Surprise Bills, Ever
You control the maximum you'll ever pay in overage charges each month.
1. Set Your AI Receptionist Spend Cap
Each plan comes with a default spend cap. Adjust it up or down anytime from your dashboard.
2. Transparent Per-Call Billing
Extra calls beyond your allowance are billed at your plan's per-call rate. You can see charges in real time.
3. Cap Reached. Reduced Mode, Never Cut Off
Once your cap is reached, calls switch to basic message-taking. No extra charges, no calls dropped.
We never cut off your calls.
Even after your spend cap is reached, every caller still gets answered.
Can I change my cap?
Yes, anytime from your dashboard. Changes apply immediately.
What Is Reduced Mode on Voco?
Basic call answering with name, number, and message capture.
Can I Remove the Spend Cap Entirely?
Yes. Set it to unlimited for full AI features on every call.
AI Receptionist Solutions by Industry
Whether you're a sole trader or a growing team, Voco keeps your phone covered 24/7.
Tradespeople
Never miss a job enquiry while you're on-site. Voco captures leads and books callbacks so you don't lose work.
Dental & Medical
Handle appointment requests and patient enquiries around the clock, even when reception is busy.
Letting Agents
Capture tenant and landlord enquiries 24/7. Never lose a potential let to a missed call.
Legal
Qualify new client enquiries and capture case details while your team focuses on billable work.
Voco AI Receptionist vs Traditional Answering Services
See how we stack up against traditional answering services and other AI providers.
| Voco | Typical AI Competitor | Traditional Answering | |
|---|---|---|---|
| Pricing Model | Calls included + fair overage | Per-minute billing | Per-minute billing |
| Spend Cap | |||
| Calls Cut Off? | Never | After limit | After limit |
| Setup Fee | Free | £50-200 | £100+ |
| 24/7 Availability | Business hours | ||
| UK-Based | Varies |
Calculate Your ROI
See how quickly Voco pays for itself based on your call volume.
How Much Are Missed Calls Costing Your Business?
Your Potential Lost Revenue
Voco Starter (£49/mo)
Recommended* Calculations based on 5 missed calls/week × 4.33 weeks/month. Actual results may vary.
Frequently Asked Questions
Extra calls are automatically billed at your plan's overage rate. Starter pays 75p/call, Professional 55p/call, and Business 40p/call. Your spend cap limits how much you'll ever pay in overage.
The spend cap is a monthly limit on overage charges that you control. Once reached, calls switch to reduced mode (basic message-taking) rather than being cut off. You can adjust it anytime.
Never. Even after hitting your spend cap, Voco continues answering in reduced mode. Every caller gets through.
Yes. Upgrade or downgrade at any time. Changes take effect at the start of your next billing cycle, with no penalties or fees.
No. All plans are month-to-month. Cancel anytime with 30 days notice. We don't lock you in because we're confident you'll stay.
Each inbound call that Voco answers counts as one call, regardless of duration. Spam calls that Voco filters out do not count towards your allowance.
Annual billing saves you 20%. You pay for 12 months upfront and your rate is locked in.
Yes. If you need more than 500 calls/month or require custom integrations, contact us for a tailored Enterprise plan with dedicated support and SLA guarantee.
We accept all major credit and debit cards via Stripe. For Enterprise plans, we can arrange bank transfer or direct debit.
Get Started with Voco AI Receptionist Today
Pick a plan and be live within 48 hours. No contracts, cancel anytime.
Need something more bespoke? Talk to our consulting team →
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