Pricing
AI Receptionist Pricing Plans
for Every Business Size
Every plan includes every feature. Pick the plan sized for your call volume, and only pay for extra calls if you go over. Not sure yet? Try the live demo and hear it answer as your business first.
Simple, Transparent Pricing
AI Receptionist Pricing Plans
Every plan includes every feature. The only difference is how many calls are included, and what an extra call costs if you go over.
30-day money-back guarantee. No questions asked.
Starter
Then 75p per extra call
- 24/7 call answering
- Calendar booking (Google, Outlook, Apple, Cal.com)
- Instant SMS + Email notifications
- WhatsApp integration
- Full analytics dashboard
- Integrations (Fixflo, HubSpot)
- £20 spend cap, max monthly bill £69
Every feature included, on every plan. See the full list
Choose StarterProfessional
Then 55p per extra call
- 24/7 call answering
- Calendar booking (Google, Outlook, Apple, Cal.com)
- Instant SMS + Email notifications
- WhatsApp integration
- Full analytics dashboard
- Integrations (Fixflo, HubSpot)
- £50 spend cap, max monthly bill £199
Every feature included, on every plan. See the full list
Choose ProfessionalBusiness
Then 40p per extra call
- 24/7 call answering
- Calendar booking (Google, Outlook, Apple, Cal.com)
- Instant SMS + Email notifications
- WhatsApp integration
- Full analytics dashboard
- Integrations (Fixflo, HubSpot)
- £100 spend cap, max monthly bill £349
Every feature included, on every plan. See the full list
Choose BusinessEverything Included on Every Plan
There is nothing to unlock and no feature sits behind a bigger plan. Pick the plan sized for your call volume; the receptionist is the same on all of them.
- 24/7 call answering
- Calendar booking (Google, Outlook, Apple, Cal.com)
- Instant SMS + Email notifications
- WhatsApp integration
- Full analytics dashboard
- Integrations (Fixflo, HubSpot)
- Lead capture (name, number, enquiry)
- Call transcripts and recordings
- Advanced lead qualification
- Missed call text-back (auto-SMS)
- UK phone number (local or 03)
- Custom greeting
- Spend cap (you control your max bill)
- Calls never cut off (reduced mode after cap)
How Voco AI Receptionist Pricing Works
Your Plan Includes Calls
Every plan includes a generous call allowance at no extra cost. Use them all month long.
Go Over? Fair Per-Call Rate
Extra calls are billed at your plan's overage rate. No surprise charges.
Spend Cap Protects You
Your spend cap limits overage charges. Calls switch to reduced mode, never cut off.
Need more than 500 calls/month?
Contact us for a custom enterprise plan →Not ready to commit?
If your call volume is low or hard to predict, pay as you go has no monthly fee. You only pay for the calls you get, prepaid by the minute, with nothing to commit to.
See pay as you go →AI Receptionist Features & Plan Comparison
| Feature | Starter | Professional | Business | Enterprise |
|---|---|---|---|---|
| Calls & Pricing | ||||
| Calls Included | 75 | 250 | 500 | Custom |
| Overage Rate | 75p/call | 55p/call | 40p/call | Custom |
| Default Spend Cap | £20 | £50 | £100 | Custom |
| Max Monthly Bill | £69 | £199 | £349 | Custom |
| Availability | 24/7 | 24/7 | 24/7 | 24/7 |
| Features (every plan) | ||||
| UK Phone Number | ||||
| SMS + Email Notifications | ||||
| Call Transcripts | ||||
| Lead Capture | ||||
| Lead Qualification | ||||
| Custom Greeting | ||||
| FAQ Responses | ||||
| Caller SMS Confirmation | ||||
| Missed Call Text-Back | ||||
| Calendar Booking (Google, Outlook, Apple, Cal.com) | ||||
| Full Analytics Dashboard | ||||
| WhatsApp Integration | ||||
| Integrations (Fixflo) | — | |||
| Pricing | ||||
| Monthly Price | £49 | £149 | £249 | Custom |
| Annual Price | £39/mo | £119/mo | £199/mo | Custom |
| Setup Fee | Free | Free | Free | Custom |
Our Spend Cap - No Surprise Bills, Ever
You control the maximum you'll ever pay in overage charges each month.
1. Set Your AI Receptionist Spend Cap
Each plan comes with a default spend cap. Adjust it up or down anytime from your dashboard.
2. Transparent Per-Call Billing
Extra calls beyond your allowance are billed at your plan's per-call rate. You can see charges in real time.
3. Cap Reached. Reduced Mode, Never Cut Off
Once your cap is reached, calls switch to basic message-taking. No extra charges, no calls dropped.
We never cut off your calls.
Even after your spend cap is reached, every caller still gets answered.
Can I change my cap?
Yes, anytime from your dashboard. Changes apply immediately.
What Is Reduced Mode on Voco?
Basic call answering with name, number, and message capture.
Can I Remove the Spend Cap Entirely?
Yes. Set it to unlimited for full AI features on every call.
AI Receptionist Solutions by Industry
Whether you're a sole trader or a growing team, Voco keeps your phone covered 24/7.
Tradespeople
Never miss a job enquiry while you're on-site. Voco captures leads and books callbacks so you don't lose work.
Dental & Medical
Handle appointment requests and patient enquiries around the clock, even when reception is busy.
Letting Agents
Capture tenant and landlord enquiries 24/7. Never lose a potential let to a missed call.
Legal Services
Qualify new client enquiries and capture case details while your team focuses on billable work.
Voco AI Receptionist vs Traditional Answering Services
See how we stack up against traditional answering services and other AI providers.
| Voco | Typical AI Competitor | Traditional Answering | |
|---|---|---|---|
| Pricing Model | Calls included + fair overage | Per-minute billing | Per-minute billing |
| Spend Cap | |||
| Calls Cut Off? | Never | After limit | After limit |
| Setup Fee | Free | £50-200 | £100+ |
| 24/7 Availability | Business hours | ||
| UK-Based | Varies |
Calculate Your ROI
See how quickly Voco pays for itself based on your call volume.
What are your missed calls actually worth?
Deliberately cautious. We strip out the calls that were never going to become work.
Voco starts at £49 a month. One recovered £500 sale covers 10 months of it.
Call +44 333 043 6661 now. It is free, and you can judge it in ten seconds.
See the full breakdownFrequently Asked Questions
Yes. Every plan includes every feature: calendar booking, full analytics, WhatsApp messaging, and all integrations. Plans differ only in how many calls are included and the overage rate you pay beyond them.
Extra calls are automatically billed at your plan's overage rate. Starter pays 75p/call, Professional 55p/call, and Business 40p/call. Your spend cap limits how much you'll ever pay in overage.
The spend cap is a monthly limit on overage charges that you control. Once reached, calls switch to reduced mode (basic message-taking) rather than being cut off. You can adjust it anytime.
Never. Even after hitting your spend cap, Voco continues answering in reduced mode. Every caller gets through.
Yes. Upgrade or downgrade at any time. Changes take effect at the start of your next billing cycle, with no penalties or fees.
No. All plans are month-to-month. Cancel anytime with 30 days notice. We don't lock you in because we're confident you'll stay.
Each inbound call that Voco answers counts as one call, regardless of duration. Spam calls that Voco filters out do not count towards your allowance.
Annual billing saves you 20%. You pay for 12 months upfront and your rate is locked in.
Yes. If you need more than 500 calls/month or require custom integrations, contact us for a tailored Enterprise plan with dedicated support and SLA guarantee.
We accept all major credit and debit cards via Stripe. For Enterprise plans, we can arrange bank transfer or direct debit.
Yes. If you would rather not commit to a monthly plan, pay as you go lets you load credit and pay only for the calls you get, charged by the minute. It suits a lower or less predictable call volume. See our pay as you go page for how it works.
Get Started with Voco AI Receptionist Today
Pick a plan and be live in minutes. No contracts, cancel anytime.
Need something more bespoke? Talk to our consulting team →
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