BetaContent drafts for UK small businesses
What customers asked, turned into content
Voco reads a month of your calls, chats and emails and drafts three things: answers to the questions your receptionist could not answer well, a newsletter and social posts. Nothing is ever published for you: you add an answer to your receptionist with one tap, and copy the newsletter and posts to wherever you use them.
Content drafts is in beta, open to businesses on the Voco beta. Ask to join
Voco content drafts at a glance
- From
- The month's calls, chats and emails
- Drafts
- Receptionist answers, a newsletter and social posts
- When
- On the 1st of each month, or whenever you ask
- Publishing
- Never: you copy and post them yourself
The drafts
What does Voco draft each month?
Voco drafts three things each month from what your customers asked: answers for your receptionist, a newsletter and social posts.
Answers for your receptionist
Questions more than one customer asked that your receptionist could not answer well. Write the answer, or start from Voco's suggestion, and add it with one tap.A newsletter
A short newsletter built on what customers asked about that month, ready to copy into your email tool.Social posts
A few post drafts on the same topics, ready to copy to your social accounts.
Each month
How do content drafts work?
Content drafts take three steps: Voco reads the month's conversations, writes the drafts once, and you choose what to use.
- 01
Voco reads the month
One line per conversation, the gist of what each customer wanted, across calls, chats and emails.
- 02
The drafts are written once
On the 1st of the month if you switch it on, or whenever you press "Write from last month". A month is written once.
- 03
You choose what to use
Add answers to your receptionist, copy the newsletter and posts, or dismiss anything you do not need.
Questions about Voco content drafts
Something else? Ring 0333 043 6661 and ask Voco directly.
Answers at 2am. Doesn't ask for overtime.
Hear Voco answer a call
Ring 0333 043 6661 and talk to Voco now, or set up your own AI front office today.