Capture Every Electrical Emergency
When you're on site or inside a consumer unit, picking up the phone is not always possible. Voco works alongside you to answer every call, capture job details, and book electrical work into your calendar so nothing slips while you focus on the job in front of you. Monthly plans from £49 or pay as you go with no monthly fee.
From £49/month. No contract. 30-day money-back guarantee. See what's included →
No heating, elderly occupant at home. Matched the emergency rules and rang the on-call mobile within seconds. Caller told someone would call straight back.
Bathroom refit quote. Postcode checked against the covered area, property type and timescale captured, ready to price without a callback.
Annual service. Address confirmed rather than taken again, booked into Thursday morning while the engineer was still on another job.
Fault reported at 9pm, not urgent under the rules set. Full details captured and waiting at the top of the list next morning.
Illustration of the Voco call log. See call management
The problem
What Electricians lose to missed calls
The electrician who answers first gets the job
Customers with urgent electrical faults call two or three electricians and book whoever picks up. If your phone is busy or unanswered, that job goes to someone else.
You can't answer on site
Working in a fuse board, running cables, or on a commercial job means you can't take calls. But every missed call is a quote you never got to give.
Evenings and weekends are peak enquiry time
Most electrical faults are noticed when people are home. Those calls come in evenings and weekends, exactly when most electricians have stopped answering.
How it works
How Voco Helps Electricians
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1
Every job enquiry answered, day or night
Voco answers calls to your existing number 24/7, captures the nature of the job, location, and urgency, and sends you the details instantly.
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2
Emergency faults triaged immediately
Total power failures, sparking sockets, and trip issues are flagged as urgent in the transcript so you can prioritise and respond fast.
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3
Routine work booked while you're on site
Consumer unit upgrades, EICRs, EV charger installs, and rewires are captured and scheduled into your calendar without interrupting your current job.
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4
Full job brief in every transcript
Every call ends with the caller's name, address, job type, and preferred timing sent directly to you, everything you need to quote accurately.
Pricing
One price, every call answered
From £49
per month, no contract
- Unlimited calls answered
- 24/7/365 availability
- UK-designed AI voice
- Calendar integration
- 30-day money-back guarantee
Questions
Frequently Asked Questions
Can Voco handle electrical job enquiries specifically?
What does a call answering service for electricians cost in the UK?
Voco offers monthly plans from £49 with 75 calls included, or a <a href="https://vocohq.co.uk/pricing/pay-as-you-go">pay-as-you-go option</a> with no monthly fee, ideal for electricians whose call volume varies by season or project. Traditional answering services for tradespeople typically cost £100 to £400 per month. No setup fee, no contract, 30-day money-back guarantee.
Is Voco suitable for a sole trader electrician?
Can Voco handle both domestic and commercial electrical enquiries?
Full guide
Electricians in detail
How Voco works alongside electricians
Voco is not a replacement for your customer relationships. It's a layer of cover that ensures no call goes unanswered while you're on a job. When a customer calls your number and you can't answer, Voco picks up, handles the conversation professionally, and sends you a structured transcript so you can follow up with the full picture. You stay in control of every job. Voco just makes sure they reach you.
Why electricians lose work to missed calls
Electrical faults rarely happen at convenient times. A customer with a tripped board or a sparking socket is not going to wait for a callback. They are going to call the next electrician on the list. For electrical contractors running jobs throughout the day, missed calls are not occasional. They are a constant leak in the pipeline. Voco closes that gap without pulling you away from billable work.
What Voco handles for electrical contractors
Voco covers the full range of inbound calls: domestic fault reports, quote requests for rewires and consumer unit upgrades, EICR bookings, EV charger installation enquiries, and commercial inspection scheduling. Each call is handled professionally in your business name, with the job details, urgency, address, and customer contact captured and sent to you within seconds. Emergency faults are flagged immediately. Routine jobs are queued for follow-up.
Call handling for electricians and electrical contractors UK
A dedicated call answering service for electricians gives you the coverage of a full-time receptionist without the cost or the management. Voco acts as a virtual receptionist for your electrical business, available 24 hours a day, 365 days a year. Whether you run a one-man operation or manage a small team, Voco scales with your call volume and only costs what your call traffic warrants on the pay-as-you-go plan.
Flexible pricing to match how electrical work actually flows
Electrical work is seasonal. New build pipelines, inspection cycles, and weather-driven fault reports mean your call volume is not the same in January as it is in October. Voco's monthly plans start at £49 with 75 calls included, suitable for contractors with steady inbound enquiries. If your volume varies, the pay-as-you-go plan has no monthly fee and you top up and pay per minute. Both include the same AI quality, transcripts, and calendar integration.
No setup, no hardware, no disruption
You keep your existing number. Calls forward to Voco when you are unavailable or on another call. You can set it to cover only out-of-hours, or run it all day. Setup takes under 10 minutes. There is no contract and a 30-day money-back guarantee. See plans from £49/month.
Stop missing electricians calls
Join other electrical contractors who never miss a call. Set up takes minutes and keeps your existing number.
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