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Emergency Trades / Electricians

Capture Every Electrical Emergency

When you're on site or inside a consumer unit, picking up the phone is not always possible. Voco works alongside you to answer every call, capture job details, and book electrical work into your calendar so nothing slips while you focus on the job in front of you. Monthly plans from £49 or pay as you go with no monthly fee.

The Problem Electricians Face

The electrician who answers first gets the job

Customers with urgent electrical faults call two or three electricians and book whoever picks up. If your phone is busy or unanswered, that job goes to someone else.

You can't answer on site

Working in a fuse board, running cables, or on a commercial job means you can't take calls. But every missed call is a quote you never got to give.

Evenings and weekends are peak enquiry time

Most electrical faults are noticed when people are home. Those calls come in evenings and weekends, exactly when most electricians have stopped answering.

How Voco Helps Electricians

1

Every job enquiry answered, day or night

Voco answers calls to your existing number 24/7, captures the nature of the job, location, and urgency, and sends you the details instantly.

2

Emergency faults triaged immediately

Total power failures, sparking sockets, and trip issues are flagged as urgent in the transcript so you can prioritise and respond fast.

3

Routine work booked while you're on site

Consumer unit upgrades, EICRs, EV charger installs, and rewires are captured and scheduled into your calendar without interrupting your current job.

4

Full job brief in every transcript

Every call ends with the caller's name, address, job type, and preferred timing sent directly to you, everything you need to quote accurately.

From £49

per month

View all plans →
  • Unlimited calls answered
  • 24/7/365 availability
  • UK-designed AI voice
  • Calendar integration
  • 30-day money-back guarantee
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Frequently Asked Questions

Can Voco handle electrical job enquiries specifically?
Yes. Voco is configured for your trade. It captures the type of electrical work needed, the property address, whether the job is urgent, and the customer's contact details. You receive a full transcript within seconds so you can call back with the right information already in hand.
What does a call answering service for electricians cost in the UK?

Voco offers monthly plans from £49 with 75 calls included, or a <a href="https://vocohq.co.uk/pricing/pay-as-you-go">pay-as-you-go option</a> with no monthly fee, ideal for electricians whose call volume varies by season or project. Traditional answering services for tradespeople typically cost £100 to £400 per month. No setup fee, no contract, 30-day money-back guarantee.

Is Voco suitable for a sole trader electrician?
Voco works particularly well for sole traders and small electrical businesses where there is no one else to answer when you are on site. You get the same professional call handling as a firm with a full reception team, without the overhead.
Can Voco handle both domestic and commercial electrical enquiries?
Yes. Voco handles the full range of electrical enquiries from domestic customers reporting faults or requesting quotes, to commercial clients booking inspections, EICRs, or planned maintenance. Each call is transcribed with job type and urgency so you can prioritise accordingly.

How Voco works alongside electricians

Voco is not a replacement for your customer relationships. It's a layer of cover that ensures no call goes unanswered while you're on a job. When a customer calls your number and you can't answer, Voco picks up, handles the conversation professionally, and sends you a structured transcript so you can follow up with the full picture. You stay in control of every job. Voco just makes sure they reach you.

Why electricians lose work to missed calls

Electrical faults rarely happen at convenient times. A customer with a tripped board or a sparking socket is not going to wait for a callback. They are going to call the next electrician on the list. For electrical contractors running jobs throughout the day, missed calls are not occasional. They are a constant leak in the pipeline. Voco closes that gap without pulling you away from billable work.

What Voco handles for electrical contractors

Voco covers the full range of inbound calls: domestic fault reports, quote requests for rewires and consumer unit upgrades, EICR bookings, EV charger installation enquiries, and commercial inspection scheduling. Each call is handled professionally in your business name, with the job details, urgency, address, and customer contact captured and sent to you within seconds. Emergency faults are flagged immediately. Routine jobs are queued for follow-up.

Call handling for electricians and electrical contractors UK

A dedicated call answering service for electricians gives you the coverage of a full-time receptionist without the cost or the management. Voco acts as a virtual receptionist for your electrical business, available 24 hours a day, 365 days a year. Whether you run a one-man operation or manage a small team, Voco scales with your call volume and only costs what your call traffic warrants on the pay-as-you-go plan.

Flexible pricing to match how electrical work actually flows

Electrical work is seasonal. New build pipelines, inspection cycles, and weather-driven fault reports mean your call volume is not the same in January as it is in October. Voco's monthly plans start at £49 with 75 calls included, suitable for contractors with steady inbound enquiries. If your volume varies, the pay-as-you-go plan has no monthly fee and you top up and pay per minute. Both include the same AI quality, transcripts, and calendar integration.

No setup, no hardware, no disruption

You keep your existing number. Calls forward to Voco when you are unavailable or on another call. You can set it to cover only out-of-hours, or run it all day. Setup takes under 10 minutes. There is no contract and a 30-day money-back guarantee. See plans from £49/month.

Want a Broader AI Strategy?

Beyond call answering, our consulting team can help your electricians business identify and implement AI across your operations.

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