Voco Features
Your AI receptionist, your dashboard, your business, under control.
Voco does more than answer calls. It organises them, analyses them, and turns every conversation into something useful, so you spend less time on admin and more time on the work that pays.
The full toolkit
Eight things Voco does for you
Voco is a UK AI receptionist that answers your calls 24/7, books appointments straight into your calendar, transcribes every conversation, and shows you analytics on who is calling and why. You control the voice, the greeting, the call-handling rules and what your AI can and cannot say. Plans start from £49/month with no contract. See pricing.
Call Management
See every call, read the transcript like a chat, listen back, handle callbacks and add notes, all in one place.
Explore call managementBookings
Your AI takes appointments during the call and puts them straight on your calendar, ready for you to confirm.
Explore bookingsCalendar
One view of your availability. Sync Google, Outlook or Apple, set your slots and block dates. No double-bookings.
Explore calendarAnalytics
Understand when people call, why they call, who is new and which services drive the most enquiries.
Explore analyticsIntelligence
Your AI reviews its own performance and suggests plain-English improvements, so it keeps getting better.
Explore intelligenceCall Handling
Decide exactly when and how your AI answers. Set rules for transfers, urgent calls and after-hours.
Explore call handlingMy Business
Set your AI name, voice, greeting, services, guardrails and SMS templates. Your business, your way.
Explore setupReferrals
Share Voco and earn 10% of a referred customer's first payment as credit towards your subscription.
Explore referralsSee it work
A quick look inside the dashboard
Switch between features to see what each one does. No login, no signup.
Read every call like a conversation
When Voco answers, you get the full transcript in a chat view, a recording to play back, and an automatic label so you know what it was about before you open it.
- ✓ Full transcript and audio playback
- ✓ Auto-tagged: enquiry, booking, emergency
- ✓ Add notes and mark for callback
Bookings land on your calendar, ready to confirm
Your AI checks your real availability, proposes a slot, and books it during the call. You get an SMS and email to confirm or reject with one tap.
- ✓ Real-time calendar sync prevents double-booking
- ✓ One-tap confirm or reject
- ✓ Manual bookings too
See the patterns behind your phone
Find your peak hours, busiest days, new versus returning callers and the services people ask about most, without needing a spreadsheet.
- ✓ Peak hours and call-volume trends
- ✓ New vs returning caller breakdown
- ✓ Top call reasons and unmet demand
Calls by hour (sample)
Busiest window: 6 - 8pm, after working hours
Configured to sound like your business
Pick a voice, set the greeting, import your services from your website, and set guardrails for what your AI should never say. Set it once, adjust anytime.
- ✓ Choose voice and name with audio previews
- ✓ Services imported from your site
- ✓ Competitor and phrase guardrails
How it works
From missed call to booked job in four steps
AI answers
Voco picks up in your business name, 24/7, in the voice you chose.
Captures the detail
It qualifies the caller, books if they want, and records everything.
You are notified
An instant SMS and email summary lands before you even call back.
You stay in control
Confirm bookings, read transcripts and act on analytics from your dashboard.
Why Voco
Voicemail, a traditional answering service and Voco, side by side
| What you get | Voicemail | Traditional answering service | Voco |
|---|---|---|---|
| Answers 24/7 | — | ✓ | ✓ |
| Books into your calendar | — | Sometimes | ✓ |
| Full transcript of every call | — | — | ✓ |
| Analytics on who is calling | — | — | ✓ |
| You set the rules and guardrails | — | Limited | ✓ |
| Live within | Instant | Weeks | Minutes |
Questions
Feature questions, answered
Can Voco book appointments without me lifting a finger?
Which calendars does Voco connect to?
Will I see what was said on each call?
Can I control what my AI says and does not say?
What does Voco do outside my business hours?
Coming soon
On the roadmap
Three things we are building next. Get on the list and we will let you know when each one is live.
Web Chat
Talk to your customers on your website the same way Voco handles your calls, powered by the same AI receptionist with the same knowledge of your business.
E-commerce Integration
For businesses that sell online, Voco will handle order queries, delivery status and returns over the phone, so you do not have to pick up. Connect your store and your AI handles the rest.
Outbound Warm Callbacks
When someone fills in a form on your website, Voco rings them back automatically while they are still thinking about you. Warm lead, timely call, no effort from you.
Still Not Sure? Ask AI About Us
Don't just take our word for it. Ask the world's leading AI platforms what they think about Voco for UK businesses.
Each link opens in a new tab with a pre-filled question about Voco. These are independent AI platforms. We don't control their responses.
Ready when you are
Hear it for yourself in 60 seconds
Call the demo line and experience exactly what your customers will hear, then explore plans when you are ready.
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