AI Receptionist for UK Small Businesses For Tradespeople, Clinics & Property Professionals
It's 11:30 AM. You're under a sink, on a roof, or with a patient. Your phone rings. You can't answer. You just handed your next customer to your competitor.
The Real Cost of Missed Calls
85%
of callers will NOT call back if you don't answer
Source: BT Business, 2023
80%
of people will NOT leave a voicemail
Source: Forbes, 2022
£1,200
average revenue lost per missed lead
Based on average UK trade job value
What is Voco? Your AI Phone Answering Service
A UK-designed AI receptionist that answers 24/7, filters spammers, qualifies leads, checks your diary, and books the job.
When a customer calls your number, Voco answers in your business name, asks the right questions, captures their details, and sends you an instant summary by text. You call back fully briefed — they never knew they spoke to AI.
What Voco Is NOT
- ✕ A call centre (human agents)
- ✕ A cold-calling agency
- ✕ A chatbot company
- ✕ Overcomplicated tech you'll never use
What Voco IS
- Your always-on phone answering system
- UK-designed AI receptionist
- Stops you losing jobs to missed calls
- Lead qualification & booking engine
What Voco Does For You
AI Receptionist Features
Professional AI call handling that captures leads, books appointments, and keeps your business running even when you're on a job, with a patient, or it's 2am.
24/7 Availability
Answers calls nights, weekends, and bank holidays. Your customers never hit voicemail.
Natural Conversations
Real dialogue, not a phone menu. Callers speak naturally and get helpful responses.
Custom Greetings
Answers with your business name. Sounds like your team, not a generic service.
Lead Qualification
Captures name, number, job type, urgency, and location. You call back fully briefed.
Instant SMS Alerts
Get a full summary the moment each call ends. Know who called before you call back.
Emergency Flagging
Urgent calls marked automatically. Leaks, lockouts, and emergencies jump the queue.
Full Caller Details Captured
Every call logged with contact info, requirements, and urgency level.
Smart Keyword Detection
Recognises emergency keywords specific to your industry. No false alarms.
Industry Triage
Handles trades, healthcare practitioners, and property calls differently. Context-aware responses.
Your Call Handling Rules
Configure how each call type is handled. Your protocols, your way.
Calendar Booking
Books directly into Google Calendar, Outlook, or Calendly. No double-booking.
CRM Integration
Connect via Zapier. Leads flow straight into your existing systems.
Ready to stop missing calls?
How Voco Compares to Missed Calls
| Option | Monthly Cost | Availability | Lead Quality | Setup Time |
|---|---|---|---|---|
| Missed Calls | £1,200+ per lost lead | None | No leads captured | N/A |
| Standard Voicemail | Free | 24/7 | 80% won't leave a message | Instant |
| Voco AI | From £49/month | 24/7, 365 days | Qualifies & books automatically | Live within 48 hours |
ROI: If Voco captures just ONE emergency job or private patient per month, it pays for itself. The rest is pure profit.
How much are missed calls costing you?
Use our free calculator to see your potential savings.
How Voco Works in 3 Steps
Unlike standard voicemail that sits unanswered, Voco uses Smart-Dispatch to qualify and route every call automatically.
AI Answers
Professional UK voice answers every call 24/7
Qualifies Lead
Separates genuine enquiries from time-wasters
Books Job
Dispatches qualified appointments directly to your calendar
Built for UK Businesses That Can't Miss a Call
Emergency Trades
Plumbers · Electricians · HVAC Engineers · Locksmiths
Capture £2,500 boiler installs while you're finishing the £80 repair. Never lose the whale job to voicemail again.
Explore Emergency Trades solutionsClinical
Private Practices · Private Dental · Orthodontists · Physiotherapy · Dental Groups · Private Clinics · Cosmetic Clinics
A missed patient enquiry isn't just lost revenue — it's a patient worth £1,000/year walking to the practice down the street.
Explore Clinical solutionsProperty
Estate Agents · Lettings Agencies · Property Management
Speed-to-lead wins. Capture viewing requests while you're out on viewings. First responder gets the commission.
Explore Property solutionsWhat Our Clients Say
"Voco captured 14 new jobs in our first month. We were missing calls every day on the tools — now every lead gets answered and I get a text summary before I even call back."
Dave Richardson
Richardson Plumbing & Heating, Manchester
"Our reception staff were overwhelmed with calls during clinic hours. Voco handles overflow seamlessly — patients don't even realise they're speaking to AI."
Dr Sarah Chen
Riverside Dental Practice, Bristol
"We were losing viewing requests while out on appointments. Voco books viewings straight into our calendar. Paid for itself in the first week."
James Okafor
Okafor Property Group, Birmingham
Hear Voco in Action
Call our demo line right now. Experience exactly what your customers will hear.
0333 XXX XXXXDemo configured to serve Voco. Your version will be customised.
Simple, Transparent Pricing
AI Receptionist Pricing Plans
No hidden fees. No forced upgrades. Only pay for extra calls if you go over your included allowance.
30-day money-back guarantee — no questions asked
Starter
Then 85p per extra call
- 24/7 Availability
- Calls never cut off (reduced mode after cap)
- UK phone number (local or 03)
- Instant SMS & email alerts
- Call transcripts & recordings
- Lead capture (name, number, enquiry)
- Custom greeting (unlimited greetings)
- Business hours configuration
- Unlimited FAQ responses
- Spam call filtering
- Calendar & booking integration
- Appointment booking with confirmations
- Priority call routing
Professional
Then 65p per extra call
- 24/7 Availability
- Calls never cut off (reduced mode after cap)
- UK phone number (local or 03)
- Instant SMS & email alerts
- Call transcripts & recordings
- Lead capture (name, number, enquiry)
- Custom greeting (unlimited greetings)
- Business hours configuration
- Unlimited FAQ responses
- Spam call filtering
- Calendar & booking integration
- Appointment booking with confirmations
- Priority call routing
Business
Then 50p per extra call
- 24/7 Availability
- Calls never cut off (reduced mode after cap)
- UK phone number (local or 03)
- Instant SMS & email alerts
- Call transcripts & recordings
- Lead capture (name, number, enquiry)
- Custom greeting (unlimited greetings)
- Business hours configuration
- Unlimited FAQ responses
- Spam call filtering
- Calendar & booking integration
- Appointment booking with confirmations
- Priority call routing
How Voco AI Receptionist Pricing Works
Your Plan Includes Calls
Every plan includes a generous call allowance at no extra cost. Use them all month long.
Go Over? Fair Per-Call Rate
Extra calls are billed at your plan's overage rate. No surprise charges.
Spend Cap Protects You
Your spend cap limits overage charges. Calls switch to reduced mode — never cut off.
Need more than 500 calls/month?
Contact us for a custom Enterprise plan →Still Not Sure? Ask AI About Us
Don't just take our word for it. Ask the world's leading AI platforms what they think about Voco for UK businesses.
Each link opens in a new tab with a pre-filled question about Voco. These are independent AI platforms — we don't control their responses.
Frequently Asked Questions
Our AI uses UK-designed voices trained on thousands of real business calls. Most callers can't tell the difference. Call our demo line and judge for yourself.
Voco can transfer urgent calls directly to your mobile. You set the rules — transfer immediately, take a message, or book a callback.
No. It's month-to-month. Cancel anytime with 30 days notice. We don't lock you in because we're confident you'll stay.
Need help implementing AI beyond call answering? Explore our AI consulting services →
Book Your Free Consultation
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