Voco vs Moneypenny
UK dedicated PA service with human receptionists and a per-minute billing model
Moneypenny was founded in 2000 and provides telephone answering via dedicated human PAs. Standard cover runs 9am to 5pm Monday to Friday. Out-of-hours answering is available as a paid add-on. Pricing is not published and requires a quote.
Voco Advantages
- 24/7 availability included in every plan, no add-on required
- Fixed published pricing from £49/month with no per-minute billing
- Full word-for-word call transcript on every call, delivered within seconds