Voco vs AllDayPA

About AllDayPA

AllDayPA has been operating since 1999 and is based in Salford, Manchester. They provide UK telephone answering using human operators across three service tiers: Telephone Answering (message taking and call forwarding), Virtual Receptionist (screening, qualification, live transfers, and bookings), and Full Communication Support (calls, email, live chat, and social media managed together). They serve sectors including property, legal, healthcare, and trades.

Pricing is not published online. AllDayPA requires a quote, with billing available either per call or per minute. Because the cost scales directly with call volume and call length, the monthly total varies and there is no fixed ceiling unless one is negotiated at setup.

How AllDayPA Handles Calls

Calls are answered by a UK human operator using a pre-agreed script. Messages are sent by SMS and email. At the Virtual Receptionist level, operators can screen and transfer calls live and handle booking requests. AllDayPA lists AI-powered technology as part of their platform, though the core service is delivered by human operators throughout.

Because billing is per call or per minute, a busy month produces a higher bill. There is no built-in spend cap, which makes it difficult to predict the monthly total in advance for businesses with variable call volumes.

What This Means in Practice

For a small business receiving 80 calls in a slow month and 160 in a busy one, the cost difference between those two months is built directly into the bill. The model suits businesses that are comfortable with a variable monthly cost in exchange for a human voice on every call.

Voco works differently. Plans include a set number of calls at a fixed monthly price. The Starter plan is £49 per month and includes 75 calls. The Professional plan is £149 per month and includes 250 calls. If you go over your allowance, overage is charged per call at a flat rate with a spend cap you set yourself, so the maximum you will ever pay in a given month is a number you chose in advance.

Every Voco plan also includes a full word-for-word transcript of every call, alongside structured lead data delivered by SMS and email within seconds. You receive the caller's name, number, location, what they needed, and how urgently they indicated it, on every single call.

Is Voco Right for Your Business?

If your priority is predictable monthly costs, 24/7 availability without variable billing, and a full written record from every enquiry, Voco is built for that. Plumbers, electricians, locksmiths, dental practices, and letting agents who want to know exactly what each month will cost are the businesses Voco serves well.

Call our demo line on 0333 043 6661 to hear exactly what your callers would experience. Setup is within minutes and there is no contract.