Voco vs AllDayPA

AllDayPA vs Voco: what each one publishes

AllDayPA is a UK call handling service using real people, operating since 1999 from Salford, Manchester. It publishes no prices anywhere on its site, including on its own pricing packages page. Voco is an AI receptionist at 29p a minute ex VAT with no monthly fee, or plans from £49 a month, both published. Checked on 5 September 2026.

What AllDayPA charges

Their pricing packages page carries no figures at all. What it offers is “Get A Quote” and the line “Pay per call/per minute, you choose”. Their virtual receptionist page says every plan is tailored to your business, with features such as setup, scripting, dedicated numbers and Virtual Office app access “available depending on your quote”.

Of the six UK and US providers we have checked, AllDayPA is the only one that publishes no starting figure of any kind. Face for Business, JAM, AnswerConnect and Moneypenny all publish at least an entry price.

That is a legitimate way to sell. A tailored quote can beat a published rate when your requirement is complicated, and letting you choose between per-call and per-minute billing is genuinely flexible. It does mean you cannot compare them against anyone without a phone call first.

What Voco charges

29p a minute ex VAT on pay as you go. No monthly fee, no minimum, no contract. Calls are billed by the minute and rounded up to the whole minute. On Voco’s observed data the average billed call runs about 1.9 minutes, so a typical call costs around 55p. Monthly plans start at £49 a month if your volume is steady.

You can work out what Voco would cost you tonight, at your own call volume, without speaking to anyone.

Per call or per minute: the choice that matters

AllDayPA lets you pick between per-call and per-minute billing, and it is worth understanding which suits you before you take a quote from anyone.

Per call suits businesses whose calls run long. A six-minute booking costs the same as a thirty-second one, so length works in your favour. It punishes wrong numbers and hang-ups, because a misdial costs a full call.

Per minute suits businesses whose calls are short. You pay for talk time, so a quick enquiry is cheap. Watch the rounding: Voco rounds up to the whole minute, so a twenty-second call costs a minute with us, and you should ask AllDayPA the same question.

Count last month’s calls and their average length before you choose, because the answer flips depending on which side of about two minutes your average sits.

Where AllDayPA wins

Scale and track record. They have been doing this since 1999, they state they have handled over 500 million calls for more than 26,000 clients, and they run three separate contact centres so the service survives a power cut at one of them. That is a level of operational resilience a young company cannot claim.

They also put real people on the phone. For the caller who needs to be heard rather than processed, or the enquiry that does not fit any script, that is the product, and no per-minute rate makes up for it.

The honest summary

Choose AllDayPA if you want people answering, you value a long operating history and multi-site resilience, and you are comfortable getting a quote before you can compare.

Choose Voco if you want the rate published before you speak to anyone, no monthly minimum so a quiet month costs close to nothing, no contract, and every call answered at once rather than queued. The rate is on the pay as you go page and the plans are on the pricing page.

Whoever you shortlist, ask for the same four things in writing: the per-minute or per-call rate, the monthly minimum, the out-of-hours rate and the notice period. Work your own numbers out first with the missed call calculator.