Voco blog · 27 guides and updates
Guides for UK businesses that run on the phone
The Voco blog publishes practical guides on answering business calls in the UK: what answering services cost, how to cover calls after hours, and how an AI receptionist works with tools like Fixflo, HubSpot and Jobber. Every price is checked at source and dated.
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Industry Guides21 Sep 2026Estate and letting agents: the real cost of a missed callAgents lose calls at four predictable points: out at viewings, mid valuation, during a portal spike, and in the evenings. What each one costs and what a good answer sounds like.
Industry Guides14 Sep 2026Moneypenny vs AllDayPA vs AnswerConnect: what each one actually publishesMoneypenny publishes £25 a month for AI, AnswerConnect advertises £45 behind a form, AllDayPA publishes nothing. What you can and cannot compare, and the four things to ask all three in writing.
Industry Guides11 Sep 2026Answering Service Pricing UK 2026: What Providers Actually ChargeUK answering service prices explained: the three pricing models, what providers actually publish, three worked examples and the six costs that are never in the headline rate.
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Product Updates22 Jul 2026Why your AI receptionist should remember your customersMost AI receptionists treat every caller like a stranger. Here's why remembering your regular customers changes everything, and how it actually works.
Small Business Tips17 Jul 2026How to set up the Fixflo API and connect it with Voco (step-by-step)Create your Fixflo authentication token, paste it into Voco, and log your first repair call in about 10 minutes. A step-by-step guide for letting agency staff, with troubleshooting. No coding involved.
AI Consulting23 Jun 2026How Much Does AI Consulting Cost in the UK? (2026 Pricing Guide)AI consulting in the UK is priced in four main ways: day rates, fixed-price audits, project fees and monthly retainers. Here is what each costs in 2026 and how to budget sensibly.
AI Consulting23 Jun 2026AI Readiness Audit Checklist for UK Small BusinessesBefore you invest in AI, an honest readiness check saves money and false starts. This checklist covers the five areas every UK small business should assess: data, processes, team, compliance and goals.
Product Updates8 Apr 2026Smart Calendar Booking: Calls Booked Into Your DiaryVoco's AI receptionist now books appointments directly into your Google, Microsoft, or Apple calendar while you are on a job. Here is how it works.
Small Business Tips6 Apr 2026Set Up a Phone System That Never Misses a CallCall forwarding, voicemail alternatives, and AI call handling for UK small businesses. Step-by-step setup guide that works on any phone or network
New here?
Where should I start?
Start with these three guides. Between them they cover what an AI receptionist does, what answering services cost in the UK, and how to cover calls outside office hours.
- 01What is an AI receptionist? A UK small business guideIt's 7:43am on a Wednesday. You're still in bed when your phone lights up. Withheld number. You let it ring out, could be spam, could be that landlord you quoted last week, could be nothing.
- 02Answering Service Pricing UK 2026: What Providers Actually ChargeUK answering service prices explained: the three pricing models, what providers actually publish, three worked examples and the six costs that are never in the headline rate.
- 03After hours answering service: what happens to calls outside 9 to 5Voicemail, divert to mobile, a human out-of-hours service or AI: the four ways to cover evening and weekend calls, what each costs, and how to decide what counts as an emergency.
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