Introducing pay as you go: AI call answering with no monthly fee

You answer the calls you can. The rest go to voicemail, and most callers who hit voicemail just ring the next business on the list. That missed call was a job, and it went to someone else.

The fix has always been to have something answer every call. The catch, until now, was that "something" came with a monthly subscription, and if you are a sole trader or just starting out, paying a fixed fee every month before you have seen a single booking feels like a risk.

So we built pay as you go.

How pay as you go works

There is no monthly fee and no contract. You load credit onto your account, and we charge 30p a minute as calls come in, rounded up to the whole minute. Your AI receptionist answers every call, captures the caller's details, books the appointment, and sends you the follow up, exactly as it does on every Voco plan. The only difference is how you pay.

Because you only ever spend the credit you have loaded, the bill can never run away from you. When your balance gets low, you top up again, or you switch on auto top-up and your balance refills itself from your saved card before it runs out, so your line keeps answering without you having to think about it.

You can see what a typical month would cost you using the spend calculator. Put in roughly how many calls you get and how long they tend to run, and it shows you the figure before you commit to anything.

Who pay as you go is for

It suits you if your call volume is low or hard to predict, or if you simply want to try AI call answering without signing up to a monthly plan first.

That tends to mean sole traders and one-person businesses who take a handful of calls a week and want every one of them answered, without a fixed cost sitting on the books. It means seasonal trades whose phone runs hot in some months and quiet in others, where a flat monthly fee would mean paying full price through the slow stretches. And it means anyone testing the water who wants to see how an AI receptionist handles their callers before deciding whether a monthly plan works out cheaper for their volume.

If your call volume is steady and higher, a plan will usually cost you less per call. Our Starter plan starts from £49 a month with calls included, and when your pay as you go spend gets close to that figure, we will gently flag it so you can switch and save. You are never locked into paying more than you need to.

What you get, exactly as on every plan

Pay as you go is not a stripped back version. Your AI receptionist answers in a warm, professional voice, handles your callers in clear, professional English, captures every enquiry, and books straight into your calendar. You get call transcripts, SMS follow ups, and the same call analytics as everyone else. The only thing that changes is the billing.

We are GDPR and PECR compliant by design, so every call and every follow up is handled the way UK rules require.

Try it before you decide

You can hear the receptionist for yourself on our demo line: 0333 043 6661. Call it, talk to it the way one of your customers would, then start pay as you go when you are ready. There is no setup fee, and a 30-day money-back guarantee if it is not for you.